Code of Conduct International Student in Dutch Higher Education

Code of Conduct

The T.M.C. Asser Instituut subscribes to the "Code of Conduct international student higher education". More information and documents pertaining to the Code of Conduct can be found here (in Dutch): 

https://www.internationalstudy.nl/documenten/gedragscode-en-reglementen/

and here (in English):

https://www.internationalstudy.nl/documenten/gedragscode-en-reglementen/?lang=en

Complaints procedure

We take all complaints seriously. A description of our complaints procedure and a complaints form can be downloaded below. In case a complaint is not resolved successfully, we will engage the services of drs. Ali al Hadaui of Koek en Ei Mediation, The Hague, to serve as mediator and provide binding advice.

Download more information

klachtenregeling_2019 (25-11-2019).docx
Klachtenformulier voor schriftelijke procedure.docx
klachten complaints-procedure (v3).docx
Complaint Form.docx